Terms & Policies

 

BOOKING And CANCELLATION POLICIES:

  • Cancellation up to 9 hours prior to the scheduled commencement time for the class is required. You must process cancellation via our online booking system. We will not accept cancellations by phone, e-mail or any other method other than by using the online booking system.

  • Clients on Sukha A & B memberships who fail to cancel 9 hours prior to class or do not show up will be charged $20 for a reformer classes and $10 for a mat class.

  • Sukha A & B Membership will continue after the 6 week lock-in period unless you advise Studio Sukha via email (mia@studiosukha.com.au)

  • Sukha A & B Memberships can be suspended with 1 week’s notice, for a minimum of 7 days and up to 3 months.

  • Clients on a 10 Class Package will forfeit their session if they fail to cancel up to 9 hours prior to the scheduled commencement time for the class or if they don't show up.

  • Casual bookings (drop in) will forfeit their session should they fail to cancel up to 9 hours prior to the scheduled commencement time for the class or if they don't show.

  • Individuals that have signed up for the ‘Duet Package’ accept that if one of the pair cannot attend a session, they forfeit their session.

  • 10 class packages are valid for 4 months from date of first session. No Refunds, transfers, suspensions or extensions due to illness, injury, change of address or any other reason are offered on unused portions of the 10 Class pass. All passes and memberships are non-refundable or interchangeable. Passes and memberships may not be shared.

  • We will give you a minimum of 7-days notice for any increase in membership prices, including Ezidebit (Auto) payments and class passes

  • We reserve the right to update the general, class pass and Ezidebit (Auto payment) terms and conditions at any time.

CHECK-IN:

Every effort will be made to deliver classes and services on time as advertised, however, schedule is subject to change at any time. Every effort will be made to notify members of any changes in the schedule, or cancellation due to unexpected circumstances. Please opt-in for notifications in the Mind Body app to prevent miscommunication.

The door to the studio will be locked during sessions for safety and security. Late entry will not be permitted, so please arrive at least 5 minutes before class, and advise your instructor if you need to leave early, prior to commencing the session.

Equipment

Studio Sukha will provide mats, and any equipment required for the different disciplines. If you prefer using your own, you are welcome to bring it along with each class.

Liability Waiver:

I understand that by enrolling as a client of the business Studio Sukha Yoga & Pilates:

  • I am in good physical and mental health. I have not been advised by my health professional that I should avoid any vigorous and physical activity.

  • I understand that some classes could be conducted in a hot and humid environment, and that I take responsibility for hydrating my body sufficiently before, during and after a session.

  • I will follow all instructions given to me by Studio Sukha instructors as to when, where and how to perform the exercises. Any deviation from the instructed method by me shall be at my own risk.

  • I acknowledge that I will receive instructions for yoga and Pilates exercises. I will not hold Studio Sukha and it’s instructors to a higher standard of care than applicable to yoga and Pilates.

  • I understand that classes may be physically strenuous and voluntarily participate in classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I nor my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Studio Sukha, it’s instructors or it’s members for any personal injury, property damage /loss or wrongful death, whether caused by negligence or otherwise.

  • Studio Sukha does not assume responsibility for any lost or stolen personal property. If you do become the victim of theft, you will immediately notify a Studio Sukha Staff member.

  • Classes I attend may involve the use of the machines (Reformers) or weights and props, and I will make sure my use of all equipment is safe and in accordance with the instructions Studio Sukha staff provide to me. Should I be unsure of how the machines or equipment are used I will seek assistance. I further agree that I will select weight, resistance and exercise options that are manageable by me at all times.

  • All machines and equipment used by me during class will be wiped clean with disinfectant wipes provided, and put away in the areas allocated.

  • My photograph or footage of me may be taken by staff or contractor employed by Studio Sukha from time to time. I consent to my image being used in any promotional and advertising material of Studio Sukha and I acknowledge that such images and footage may be used in online media, social media, print, newspaper, video and electronic means. I hereby release Studio Sukha and waive any rights and claims, present and future, to any fees or royalties or other benefits whatsoever for or in connection with the use of the images.

 PREGNANCY:

  • We request you that you discuss the suitability of practicing these classes with your health care practitioner and only practice if it’s recommended.
    If you wish to practice while pregnant, please email us to arrange an appointment for a one-on-one session to discuss the recommended pregnancy modifications. Please note that practicing is at your own risk and its your responsibility to practice the modifications with caution.
    We do not recommend practicing Yin Yoga during pregnancy and up to the first 3-4 months post pregnancy.

AGE :

  • You must be a minimum of 16 years old to attend Pilates reformer classes. For yoga and Pilates mat classes the minimum age is 12 years old and if your are under 16 you will need to come along with a parent or guardian.

Coronavirus

1.  The studio must at all times adhere to directives from the Victorian Government. This can include mandated temporary studio closures, checking-in on the Victorian Government contact tracing app and wearing masks.

2.  Regarding class sizes we are strictly following the Victorian government social distancing directives (person per m2 rule). If the studio is required to further reduce class numbers due to social distancing regulations, then the last members to book into class will be removed, and notified accordingly.

3.  Government mandates can come on very short notice so we will communicate with members via electronic newsletter and social media.

4.  We have put in place enhanced cleaning and sanitation procedures to ensure the studio is a safe place to practice.

5.  On-site hand sanitisers are available at reception.

6.  If you are feeling unwell then please stay home and get tested before you return to the studio.

7.  We respectfully ask for you to refrain from engaging in covid discussions around the studio as we want Studio Sukha to be a ‘‘Covid conversation free zone’’ with the intention to provide a space where students can escape from the outside world and enjoy their practice.

8.  As the covid situation progresses we may at times be required to update our covid terms and conditions.